Information Line

First4Adoption is the national information service for people interested in adopting a child in England.

If you have a question about your suitability to be an adoptive parent, want to know how to begin the adoption process, or have questions at any stage, call our friendly trained advisers on 0300 222 0022. For Text Relay dial 18001 + 0300 222 0022.

We also support those whose first language isn’t English via Language Line – call us and we’ll connect you to an interpreter. We are here to provide independent and impartial information to help you along the way.

Our lines are open 10am – 6pm, Monday to Friday. All calls are charged at local rate.

If you can’t call us now you can request a callback and one of our advisers will give you a call, or email if you prefer. Fill out the form below and we will get back to you within one working day.

We aim to meet the national adoption Customer Care Standards and provide a confidential service to enquirers.

Our information line has been accredited by The Helplines Standard as a member of the Helplines Partnership. Helplines Standard is a nationally recognised quality standard which defines and accredits best practice in helpline work.

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